1620 Paterson Plank Road, Secaucus, NJ 07094

SECAUCUS AUTO BODY IS
HERE TO ANSWER YOUR QUESTIONS

FAQs

faq1

What services do you provide?

What services do you provide?
We are proud to offer major collision repair, minor collision repair, structural repair and alignment, auto glass repair, paintless dent repair, car rental services, insurance claims assistance, 24-hour emergency tow assistance, detailing, paint and finish, and mechanical repairs.

faq2

Can I get other service work done while my car is in the auto body shop?

Yes! Just let us know, and we’ll work with our local partners to make the necessary arrangements.

faq3

What insurance companies do you work with?

We work with all insurance companies. If you need insurance assistance, our friendly office team will be more than happy to answer any questions you may have or arrange for assistance throughout your claims process.

faq4

What if I need a rental car?

We are more than happy to assist you with arranging a rental car with Enterprise Rent-A-Car® while your vehicle is in the shop.

faq5

How long will it take?

We understand how inconvenient it can be without access to your vehicle for everyday tasks. At Secaucus Auto Body, we want to get you back on the road as quickly and safely as possible. Each repair process is different and there will be varying factors to consider in determining the length we will need your vehicle for repair. Rest assured knowing we will keep you updated every step of the way.

faq6

How do I pay you?

We want to make it easy for you. We accept all major credit cards, cash, personal checks and debit cards.

faq7

What days are you open?

We are open for business Monday – Friday 8am – 5pm.

faq8

Do I have to use the auto body shop my insurance company tells me I have to?

Many insurance companies have a list of preferred vendors and will refer you to local auto collision repair shops they are accustomed to working with. However, by law, as a consumer “you have the right to choose the auto body shop you prefer” for all of your auto collision repair needs. This in no way will affect your insurance claim as your insurance company is obligated to restore your car or truck to its pre-accident condition regardless of who you choose to complete your repairs.

faq9

Can you match the paint color?

Secaucus Auto Body utilizes PPG automotive paint and refinishing products and constantly upgrades its technology and equipment to ensure that each vehicle’s finish matches.

faq10

When can I wash my car?

We recommend that you take a lot of precautions with your vehicle for the first 30 days after repair. If you are going to wash it, we recommend initially skipping the commercial car wash and washing it by hand with cool water and a very mild cleaning solution using a soft cloth or sponge. Let it air dry too!

If you are in need of service you can depend on, call us at 201.392.8188, Mon – Fri 8am – 5pm or contact us online today and a member of our team will be in touch. within 24-hours.

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