Terms of Service

SECAUCUS AUTO BODY, LLC

 

Effective Date: November 13, 2026

 

1. Introduction and Scope

Welcome to Secaucus Auto Body, LLC ("Secaucus Auto Body," "we," "us," or "our"). These Terms of Service ("Terms") govern access to and use of https://www.secaucusautobody.com (the "Website"), including its content, contact forms, estimate requests, and online features. By using the Website, you agree to these Terms. If you do not agree, please discontinue use. These Terms primarily address Website use. Vehicle inspections, repair authorizations, estimates, payments, insurance arrangements, warranties, and other repair obligations are governed by applicable written estimates, repair orders, authorizations, invoices, warranty documents, or separate agreements. If a separate agreement conflicts with these Terms regarding repair services, that agreement controls.

 

2. Business and Service Information

Secaucus Auto Body provides automotive collision repair and related services, which may include estimates, refinishing, insurance claim coordination, towing assistance, and rental vehicle coordination, subject to availability. Website descriptions, photographs, timelines, and service information are general and are not binding offers or guarantees of particular results. We may update or discontinue Website content or advertised services without notice. Contact our team to confirm service availability and suitability for your vehicle.

 

3. Permitted Use

You may use the Website for lawful personal or business inquiries and to learn about our services. You must not disrupt Website operation, attempt unauthorized access, transmit malicious code, scrape or reproduce content unlawfully, impersonate another person, or submit fraudulent, inaccurate, or misleading information.

 

4. Inquiries, Estimates, and Appointments

Submitting a contact form, requesting an estimate, or asking for an appointment does not create a repair contract or guarantee pricing, availability, scheduling, completion dates, or acceptance of a vehicle. Estimates may be preliminary and may change after physical inspection, disassembly, identification of hidden damage, parts availability, or insurer review. Repairs require our acceptance and any applicable written authorization. Please provide accurate contact, vehicle, damage, and insurance information.

 

5. Pricing, Payment, and Taxes

Repair charges, labor rates, parts costs, materials, storage charges, deductibles, taxes, fees, deposits, and payment obligations are determined by the applicable estimate, repair authorization, invoice, and law. Website content does not constitute a final price quote. Insurance coverage or payment approval is not guaranteed by us; customers remain responsible for amounts properly due under their repair agreement, subject to applicable law.

 

6. Repair Scheduling, Parts, and Completion

Scheduling and completion dates are estimates unless expressly agreed otherwise in writing. Repair progress can depend on inspection results, parts availability, insurer approvals, supplemental damage, and other circumstances. We will address material changes to authorized work or charges in accordance with applicable law and the repair documents. Nothing on the Website guarantees a particular repair completion date.

 

7. Insurance Claims and Third-Party Payments

We may assist customers with insurance-related repair coordination when authorized, but we do not act as an insurance company or guarantee claim acceptance, coverage, reimbursement, or deductible treatment. Customers should review their policies and confirm coverage directly with their insurers. Insurance decisions, claim adjustments, and payments are governed by the relevant insurer and applicable law.

 

8. Towing and Rental Vehicle Coordination

Towing, rental vehicle, or transportation assistance, if offered, may be performed by independent providers and may be subject to separate eligibility, availability, charges, insurance coverage, and provider terms. Website descriptions do not guarantee a tow, rental vehicle, or reimbursement. Confirm arrangements and responsibilities before accepting third-party services.

 

9. Repair Authorization and Customer Responsibilities

Customers are responsible for providing accurate vehicle ownership or authorization information and for reviewing and approving repair documentation as required. Do not assume that submitting a Website form authorizes repair work. Vehicle drop-off, storage, personal property, and pickup requirements are governed by applicable repair documents and law. Remove valuables from the vehicle when practical.

 

10. Warranties, Complaints, and Service Concerns

Any repair or parts warranty is governed by the specific written warranty provided for the work or part, including its duration, coverage, exclusions, and claim procedures. General Website statements do not create a separate warranty. Please contact us promptly about service concerns so we can review them under the applicable agreement and law. Nothing in these Terms limits nonwaivable consumer rights.

 

11. Website Submissions and Communications

When contacting us through the Website, you agree to provide accurate information and represent that you are authorized to submit any vehicle photographs, documents, or other materials. We may use submitted information to respond to inquiries, prepare estimates, arrange requested services, and provide customer support, subject to our Privacy Policy. An inquiry alone does not constitute consent to marketing text messages where separate consent is legally required.

 

12. Privacy and Cookies

Our collection and use of personal information are described in our Privacy Policy. The Website may use cookies or related technologies; consult any posted Cookie Policy and available preference controls for more information.

 

13. Intellectual Property

Unless otherwise stated, Website text, images, graphics, logos, and other materials belong to Secaucus Auto Body or their respective licensors and are protected by applicable law. You may view Website content for legitimate informational purposes but may not reproduce, distribute, or commercially exploit it without permission except as permitted by law. Third-party trademarks remain the property of their owners.

 

14. Third-Party Links

The Website may link to insurance companies, social media platforms, rental providers, towing providers, or other external services. We do not control their content, availability, security, or privacy practices. Review their terms and privacy notices before using those services.

 

15. Website Disclaimer

To the extent permitted by law, the Website and its general informational content are provided "as is" and "as available," without warranties of uninterrupted access, error-free operation, or completeness. This Website disclaimer does not override a separate written repair warranty, authorized repair obligation, or nonwaivable consumer protection.

 

16. Limitation of Website Liability

To the extent permitted by applicable law, Secaucus Auto Body is not liable for indirect, incidental, special, or consequential damages arising solely from access to or use of the Website, including interruptions or reliance on general online information. This limitation does not apply where prohibited by law and does not replace liability provisions applicable to repair work or separate written agreements.

 

17. Indemnification

To the extent permitted by law, you agree to indemnify Secaucus Auto Body against third-party claims and reasonable costs resulting from your unlawful or intentionally abusive use of the Website or infringement of another party’s rights. This does not require indemnification for our own wrongful conduct or where prohibited by law.

 

18. Governing Law and Disputes

These Website Terms are governed by the laws of New Jersey, without regard to conflict-of-law principles, except where mandatory law requires otherwise. Applicable courts and jurisdictional rules govern disputes. Nothing here removes nonwaivable consumer rights or remedies.

 

19. Changes and Severability

We may revise these Terms by posting an updated version and effective date. Continued Website use after changes take effect constitutes acceptance to the extent permitted by law. If a provision is unenforceable, the remaining provisions continue to apply to the extent legally permitted.

 

20. Contact Us

Secaucus Auto Body, LLC
1620 Paterson Plank Road
Secaucus, NJ 07094
Website: https://www.secaucusautobody.com
Phone: 201-392-8188
Contact: https://www.secaucusautobody.com/contact

For repair-specific pricing, authorization, payment, warranty, and scheduling terms, contact our team before authorizing work.